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Shipping policy

Shipping & Returns

Last updated: April 14, 2026

Thank you for shopping with CocoMi Baby Boutique. We do our best to ensure your order arrives safely and on time.

👉 We currently ship within the United States only.

Shipping

Where We Ship

We ship to all 50 U.S. states.

Our online store is open 24/7, so you can place an order anytime at cocomiboutique.com.

Processing Time

All CocoMi Baby Boutique products are handcrafted with the highest attention to detail.

Orders are processed within 2–5 business days after payment is confirmed.

Orders placed on weekends or holidays will begin processing on the next business day.

Orders that include personalized or made-to-order items may require additional processing time.

Estimated Delivery Times

Once your order has shipped, estimated delivery times are:

  • Standard Shipping: 5–7 business days
  • Expedited Shipping: 2–3 business days (if available at checkout)

Delivery times are estimates and may vary due to carrier delays, weather conditions, or high order volumes.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

If you do not receive tracking details within 5 business days of placing your order, please contact us:
📧 cocomikacper@gmail.com

Lost or Damaged Packages

We take great care in packaging every order.

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date.

Include your order number and a description (or photos) of the issue.

Incorrect Shipping Address

Please double-check your shipping address before completing your order.

CocoMi Baby Boutique is not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error after placing your order, contact us immediately at:
📧 cocomikacper@gmail.com

We will do our best to make corrections, but we cannot guarantee changes once the order has been processed or shipped.

Returns & Exchanges

Returns

We accept returns on most items within 14 days of delivery.

To be eligible for a return, items must be:

  • Unused, unworn, and unwashed
  • In original condition
  • With all original tags attached
  • Free from stains, odors, or damage

Non-Returnable Items

The following items are not eligible for return:

  • Personalized or made-to-order items
  • Items marked as final sale

Return Process

To initiate a return, please contact us:
📧 cocomikacper@gmail.com

Include your order number, and we will provide return instructions.

👉 Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (such as receiving a wrong or defective item).

Refunds

Once your return is received and inspected, we will notify you of the approval status.

If approved:

  • Refunds will be issued to your original payment method
  • Please allow 5–7 business days for the refund to appear

Original shipping fees are non-refundable.

Exchanges

If you would like to exchange an item, please contact us before returning it. Exchanges are subject to product availability.