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FAQ

What sizes do you offer?

We offer a wide range of sizes for babies and toddlers to ensure a perfect fit as they grow! Our available sizes include:

  • Newborn (0-3 months)
  • 0-6 months
  • 6-12 months
  • 12-18 months

 

Are your products made with organic or eco-friendly materials?

Yes, we are committed to offering high-quality, eco-friendly products for your little one! All of our items are made from organic cotton and are gentle on both baby’s sensitive skin and the environment. 

How do I care for the items I purchased?

Caring for your baby’s new clothes and accessories is simple, and we’re here to help you keep them looking their best!

Clothing Care:

  • Wash on a gentle cycle with cold or lukewarm water to preserve the fabric’s softness and color.
  • Use a mild detergent free from harsh chemicals, especially for sensitive skin.
  • Avoid fabric softeners as they can reduce the fabric's natural breathability.
  • Tumble dry on low heat or, if possible, air dry to prevent shrinkage and help the items last longer.
  • Iron or steam gently on a low setting to remove wrinkles.

 

Do you offer gift wrapping or gift cards?

Gift Wrapping:
We offer beautiful, high-quality gift wrapping options for all your purchases. Whether you’re buying for a baby shower, birthday, or just because, we’ll wrap your items in a lovely, gift wrap to make your present extra thoughtful. Simply select the gift wrapping option at checkout!
 

What is your return policy?

14-Day Return Policy

We want you to be completely happy with your purchase! If for any reason you’re not satisfied, we offer a 14-day return policy on most items. Here’s how it works:

  • Returns: You can return unworn, unwashed, and unused items within 14 days of receipt for a full refund or exchange.
  • Condition: Items must be in their original condition, with tags still attached. Please ensure that products are free from stains, odors, or any damage.
  • Return Process: Simply contact us via email or phone to initiate your return, and we’ll provide you with return instructions. Return shipping is the responsibility of the customer, unless the return is due to a mistake on our part. 
  • Refunds: Once your return is received and inspected, we will process your refund or exchange. Please allow 5-7 business days for the refund to appear on your original payment method.

If you have any questions or need assistance, our customer service team is here to help! Thank you for shopping with us.

 

What payment methods do you accept?

Credit Card Payment Method

We accept a wide range of payment options to make your shopping experience as easy as possible. You can securely pay for your order using the following credit cards:

  • Visa
  • MasterCard
  • American Express
  • Discover

All payments are processed securely through our trusted payment gateway, ensuring that your information is safe and protected. Simply select your preferred payment method at checkout, and follow the prompts to complete your purchase.

If you have any questions or issues with your payment, don’t hesitate to reach out to our customer support team—we’re happy to assist you!